# Affiliate program

> Earn 25% of every subscription payment from customers you refer, for as long as they stay. How the link, the hold period and payouts work.

Source: https://emailpal.io/help/affiliate-program

## What you earn

Every EmailPal account gets a referral link on the **Affiliate** page. When someone signs up through it, you earn **25% of every subscription payment** they make, not just the first, for as long as they remain a paying customer.

Subscription payments cover the plan fee and its add-ons: mailbox overage, warming, pre-warmed inboxes, dedicated IPs and verification blocks.

## What does not earn commission

- Domain purchases and renewals
- Domain balance top-ups
- Tax
- Payments that are refunded or disputed
- Your own account. You cannot refer yourself.

## How a referral is credited

The link remembers a visitor for 60 days. If they sign up in that window, the new workspace is credited to you permanently. If they click a different affiliate's link later, the most recent link wins.

## The hold period

Each commission is held for **30 days** before it becomes payable. If the payment behind it is refunded or disputed in that time, the commission is reduced or removed with it. The **Affiliate** page shows each commission as *In hold*, *Payable*, *Paid* or *Refunded*.

## Getting paid

Payouts are made by hand once your payable balance reaches **$25**. Smaller balances roll forward. Add a payout email, and any notes on how you would like to be paid, at the bottom of the **Affiliate** page. Only an owner or admin of the workspace can change them.

## FAQs

### Can I see who signed up?

You see how many people signed up and how many are paying. Individual customers appear anonymously in your commission list.

### Do AppSumo lifetime customers earn me commission?

Only on what they pay for. A lifetime licence covers the plan fee, so the plan itself earns nothing. Add-ons billed to their card, such as warming or extra mailboxes, do.

## Need More Help?

[How billing works](/help/how-billing-works) or [open a ticket](/help/open-a-support-ticket).