# Identity Pixel pricing and extra pixels

> Every paid EmailPal plan includes 1 Identity Pixel. Each additional pixel is $49.95 a month, prorated and charged to your card on file after you confirm. How the charge is counted, what removing a pixel does, and how it shows on your invoice.

Source: https://emailpal.io/help/identity-pixel-pricing-and-extra-pixels

## The price

| | Price |
| --- | --- |
| First Identity Pixel | Included with every paid plan (Starter, Growth and Scale) |
| Each additional pixel | **$49.95 / month** |
| Identified visitors, exports, auto-sync | Included, no per-visitor or per-contact fee |

One pixel covers one website. An agency tracking several client sites adds a pixel per site.

## How an extra pixel is charged

When you add a site and your account already uses its included pixel, EmailPal shows the price before creating anything: **$49.95 a month, prorated for the rest of this billing period and charged to your card on file**. Nothing is created until you confirm.

The charge is counted from use: the number of active pixels across the workspaces billed to your account, minus the 1 included. Your invoice shows it as its own line next to mailboxes and the other add-ons, and the Billing page preview uses the same numbers.

## Removing a pixel

Remove a site at any time from the pixel dashboard. If it was a paid extra pixel, the charge stops from your next renewal. Removing a site deletes its pixel and the visitors it identified; people already added to your lists stay there.

## What you need

An active paid plan. Free accounts cannot create a pixel, and if the subscription lapses, collection stops for every site; visitors collected before then are kept.

## FAQs

### Does the included pixel cost anything?

No. It is part of every paid plan.

### Do workspaces each get a free pixel?

No. The included pixel is per billing account: all workspaces billed to the same account share it.

### Can I change the domain of a paid pixel without paying twice?

Yes. Changing the domain replaces the pixel rather than adding one, so the count of active pixels, and the charge, stay the same.

## Need More Help?

[Identity Pixel: install it, check it and follow up with visitors](/help/identity-pixel), [Pricing, plans and mailbox overages](/help/pricing-plans-and-mailbox-overages), or [open a ticket](/support/new).