Billing

How billing works

How EmailPal invoices a month: plan fee, $1 mailbox overage, $0.60 warming, $3 pre-warmed leases, dedicated IPs and verification blocks.

The arithmetic

The monthly invoice is a function of usage, not a mystery Stripe dashboard:

  • Plan fee (Starter / Growth / Scale)
  • Hosted mailboxes above the included count × $1 (pre-warmed leases excluded from this count)
  • Warming enrolments × $0.60 (pre-warmed excluded)
  • Pre-warmed inboxes × $3
  • Dedicated IPs × $20
  • Extra verification blocks if you bought them

You can see the same preview on Billing. That is the code that charges you.

Domains you register are prepaid one-time, not a subscription line.

FAQs

Why didn't deleting a mailbox today change the invoice to the penny?

We bill the period, not the hour. See Delete a mailbox.

AppSumo / lifetime?

A lifetime licence covers the plan fee. Warming, extra mailboxes, pre-warmed leases and verification blocks still need a card. The billing page says so when that applies.

Need More Help?

Pricing, plans and mailbox overages.