Billing

How to change billing details

Update the card, billing email and company details from EmailPal billing, which is powered by Stripe. Plan, mailbox overage, warming and pre-warmed leases all invoice to that payment method.

Where to change it

  1. Sign in.
  2. Open Billing.
  3. Edit the payment method or billing information Stripe shows.

That updates every recurring line: the plan, $1 mailbox overages, $0.60 warming, $3 pre-warmed leases.

FAQs

Yes, from the same Stripe billing portal / billing page. Future invoices use the new details; past invoices stay as they were.

What cards work?

Payment methods.

Will a card update restart the 90-day pre-warmed term?

No. Changing the card does not reset terms. Pre-warmed billing and the 90-day term.

Need more help?

How billing works or open a ticket.