Billing
How to change billing details
Update the card, billing email and company details from EmailPal billing, which is powered by Stripe. Plan, mailbox overage, warming and pre-warmed leases all invoice to that payment method.
Where to change it
- Sign in.
- Open Billing.
- Edit the payment method or billing information Stripe shows.
That updates every recurring line: the plan, $1 mailbox overages, $0.60 warming, $3 pre-warmed leases.
FAQs
Can I change the legal name on the invoice?
Yes, from the same Stripe billing portal / billing page. Future invoices use the new details; past invoices stay as they were.
What cards work?
Will a card update affect my pre-warmed leases?
No. Changing the card only changes what future invoices are charged to. Pre-warmed leases stay month to month and you can still release an inbox at any time. Pre-warmed billing and releasing an inbox.